1. Your Privacy Matters
Your privacy is very important to us. As a user of this website (the "Site"), you are valued by
VESTA. We take appropriate measures to protect the information you provide or that we collect
from you in connection with the features, promotions, products, and services offered on our Site.
Please read this Privacy Policy carefully and contact us if you have any questions or concerns
about your privacy on our Site.
This Privacy Policy applies to all websites, webpages, and other services published or provided by
VESTA. It summarizes how we collect and use your personal information when you visit, access, or
use our Site. 'Personal information' means any data that can be used to identify, distinguish, or
contact an individual, alone or when combined with other data.
This Privacy Policy may change from time to time. The most recent revision date is noted at the
bottom of this page. If you do not agree to the terms set out in this Privacy Policy, please refrain
from using or accessing our Site or related VESTA services.
2. Scope
This Policy applies to all websites, mobile applications, and online services operated by VESTA.
3. Information We Collect
We collect personal information such as your name, postal address, zip code, email address, and
phone number in certain situations. For registered installers, we may also collect specific personal
and business information, including name, business address, phone number, product model and
serial number details, and installation images for warranty verification and quality assurance
purposes. Installers are responsible for ensuring that no third-party personal or sensitive data is
included in such images.
We also obtain technical information such as your IP address, browser type, operating system,
browsing and search history, and the pages you visit on our Site. In some jurisdictions, this data
may be considered personal information
4. How We Collect Information
We collect personal information when you register, submit inquiries, or complete installation registrations; through the use of location-based services; automatically via logs, cookies, and analytics tools; and from third-party platforms such as Smartsheet, Google, and AWS.
5. Use of Personal Information
We use personal information for purposes such as product registration, warranty management, customer support, service improvement, location-based personalization, and compliance with legal obligations.
6. Sharing and Disclosure
VESTA does not sell or share personal information without user consent. However, we may entrust data processing to reliable third parties such as Smartsheet, Google, AWS, and NexTiva for the purpose of service operation.
7. Data Protection Measures
We implement SSL encryption, access control, regular security inspections, and incident response measures to safeguard your personal data.
8. Your Rights
You may request to access, correct, or delete your personal information. Under applicable laws such as the CCPA and GDPR, you may also have additional rights regarding your personal data.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies, including Google Analytics, to analyze site usage and improve our services. You can manage or reject cookies through your browser settings.
10. Policy Changes and Notification
VESTA may update this Privacy Policy periodically. Any significant changes will be notified through our website or applications.
11. Legal Basis and Contact Information
This Privacy Policy complies with the Personal Information Protection Act (Republic of Korea), the General Data Protection Regulation (GDPR - EU), and the California Consumer Privacy Act (CCPA - USA). For questions, requests, or to exercise your rights under this policy, please contact us at:
Last Updated: October 27, 2025